Privacy Policy
The Privacy Policy of Hallmark Crest Pty Ltd, trading as McNicol Williams Management & Marketing Services, and The Red Zebra Business Centre
Useful links for privacy information:
National Privacy Principles, Guidelines to the National Privacy Principles, Small Businesses Affected by Privacy LawsConforms to the Principles of the Law
The requirements of Australia's State and Federal Privacy Acts apply to organisations dealing with health data and other closely personal information, and businesses with a turnover of greater than $A3million. These requirements do not apply as a matter of force to Hallmark Crest Pty Ltd, but the Principles are adopted in this Privacy Policy.
Information collected
Personal information is almost any information, including numbers and images, that can be linked to an identifiable living person.
Contact details, usually work details, are also collected from clients and potential clients of the services of McNicol Williams Management & Marketing Services and The Red Zebra Business Centre.
Anyone can visit our website anonymously because the site does not collect or record personal information other than information you choose to provide by email.
Collection notice
When collecting information, McNicol Williams Management & Marketing Services and The Red Zebra Business Centre will take reasonable steps to advise you of what information is being sought, for what purpose, whether any law requires the collection of the information and the main consequences, if any, of not providing the information.
Use and disclosure
McNicol Williams Management & Marketing Services and The Red Zebra Business Centre staff are only provided with the information necessary for them to carry out the functions and activities related to a consultancy. Staff are required to handle all information with discretion and to comply with the secrecy provisions of section 67 of the Information Privacy Act 2000.
Some de-identified information is used in awareness programs, public statements and training, but never in a way that would compromise clients privacy.
In certain circumstances, and in accordance with law, documents related to a complaint may be referred to the Victorian Civil and Administrative Tribunal or to another appropriate complaints handling body such as the Victorian Ombudsman. Specific disclosures will be made with consent or otherwise in accordance with the use and disclosure standards of the Information Privacy Act.
Data quality and security
McNicol Williams Management & Marketing Services and The Red Zebra Business Centre takes reasonable steps to ensure the information it holds is accurate, complete and up-to-date. Where possible we will check first with you the accuracy of information before we use it.
We use a number of procedural, physical, software and hardware safeguards, together with access controls, secure methods of communication and back-up and disaster recovery systems to protect information from misuse and loss, unauthorised access, modification and disclosure.
Unique identifiers
McNicol Williams Management & Marketing Services and The Red Zebra Business Centre will not assign or adopt from another organisation unique identifiers for an individual. Unique identifiers created by another organisation will not be requested unless authorised by law. Nor will McNicol Williams Management & Marketing Services and The Red Zebra Business Centre use or disclose a unique identifier unless there is a lawful basis for doing so.
Sensitive information
Generally, McNicol Williams Management & Marketing Services and The Red Zebra Business Centre will only collect sensitive information with your consent or where required by law.
If you would like more information about any aspect of this policy, please contact McNicol Williams Management & Marketing Services and The Red Zebra Business Centre.
Complaints against McNicol Williams Management & Marketing Services and The Red Zebra Business Centre
If you wish to make a complaint against McNicol Williams Management & Marketing Services and The Red Zebra Business Centre for a breach of privacy under the Information Privacy Act you should direct your complaint to Complaint Checker (Office of the Federal Privacy Commissioner, Australia). In the first instance, we will endeavour to resolve the matter informally.
This Privacy Policy has been adopted by Hallmark Crest Pty Ltd, ABN 35 006 734 630, PO Box 4575 Eastland Victoria 3134, Australia; trading as McNicol Williams Management & Marketing Services.
email: profit@mcnicolwilliams.com.au; Telephone +613 9870 9777; Fax +613 9870 0123
Confidentiality Policy
Because the relationship between the consultant and client is based on becoming your trusted advisor, we always respect your confidentiality.
Clients Must Disclose Information
During the currency of any consultancy, it will be necessary for you to disclose confidential information related to the conduct of your business. The data required consists (along with other material) of the financial reports and projections for your trading operations, other financial data that may be required from time to time, along with other supplementary data concerning the staffing, occupancy and any structural financial arrangements for your business.
Material Not Independently Audited
The material you supply will not be independently audited, and you are required to hold that the information is true and correct to the limits of your reasonable knowledge, and representative of the ongoing conduct of the business.
McNicol Williams Depends on Client Data to be Correct and Timely
McNicol Williams will provide the service in good faith, and will depend on you to provide information which is correct and timely, and to use and apply the information supplied by the Consultant, in the form supplied and for the intended purpose.
McNicol Williams Holds Information Confidential
In accordance with our Consulting Charter, and Code of Professional Conduct, McNicol Williams undertakes that it will hold such information confidential, and not reveal to any other party any information obtained during the conduct of any consultancy, unless we are compelled by law to do so. McNicol Williams may disclose information concerning your company which is known to be already in the public domain.
Client Must Hold McNicol Williams Intellectual Property Confidential
In providing the consulting services offered, McNicol Williams will supply information which is intellectual property belonging to McNicol Williams, including but not restricted to, management concepts and computer software, and will licence you to use this information in the conduct of your business. By engaging McNicol Williams, you warrant that you will keep confidential any such intellectual property, and not reveal the intellectual property to any other party, or use any material provided by McNicol Williams to compete with McNicol Williams, or in any other way which is detrimental to the best interests of McNicol Williams.
Illustrative Data Must Used for the Intended Purpose And Not Disclosed
Similarly, we will disclose to you some typical data normally supplied in a formal client-consultant relationship. Because this information is used for illustration purposes only, it may not be directly applicable to your company. You must use it wisely, and you are not allowed to disclose this information to others.
Confidential information exchange is the basis a long and rewarding association between us.
